I don't have too good of a first impression so far. We left Progressive because we'd like someone local and we got a flyer in the mail. Quote was for their absolutely undepenadable "Drive Safe and Save" beacon. We were not told we were signed up for that at all and we didn't appreciate it. We didn't mind Progressive and their program but when we tried SF a couple years ago that beacon was a freakin headache. No matter HOW gently we stopped it would ding us for hard breaking. If we had been told the quote was for that included we would have left. Was not talked to very nice for wanting it taken off our policy, and then got 50$ added for taking it off. I'm not sure we'll renew after this one ends.